SHIPPING AND RETURNS

Shipping

There is a $10 packing and handling fee for each parasol.

We choose to dispatch your order through Australia Post or Japan Post.

Orders are usually shipped within 3 business days. We will contact you via email to confirm the status of your order.

Returns and Refund Policy

Our business is based on quality, reliability and reassurance. We guarantee customer satisfaction with our products. If you have any issues with your parasol, please contact us immediately. If an item is faulty, return it to us within 7 days and we will replace it.